Terms & Conditions
The full session fee will still apply if you do not arrive for your appointment and do not call to cancel (24) hours in advance. If you are more than (25) minutes late for your appointment, it will be considered a no show and the full session fee will still apply. If you arrive late for a session, it will not be extended and will finish at the scheduled time. In the event of sudden Personal Trainer illness the session may be rescheduled. If your Personal Trainer is more than (15) minutes late for a scheduled appointment, it will not be extended and will finished at the scheduled time. You will then receive one session free.
Your failure to use the sessions will not relieve you of payment.
All sessions are subject to an expiration date (one (1) year of purchase). Any sessions remaining after the expiration date will not be provided to you and no refund will be issued to you.
You may cancel this agreement within (5) days after receiving a copy of this agreement. No reason is needed. Cancellation must be in writing and be delivered with a post mark no later than (5) days after the date of this agreement. The payment received from you will be refunded within (30) business days of receiving the cancellation letter. Any sessions already conducted will be charged at the individual session fee and deducted from the refund.
Medical Freeze Option - If you become ill or injured and have been advised by a physician to temporarily discontinue sessions, any remaining sessions will be reimbursed. You must provide a physician’s certificate. A physician’s release is necessary for you to return to training.
If you show by reason of permanent disability you are unable to use sessions or should you permanently move your residence more than (40) km from the area, you may cancel this agreement in writing, which will be subject to verification, along with a $50.00 cancellation fee. If any refund is payable to you, it will be issued within (10) business days of notification of disability or move.
By 'signing' this form, you will abide and adhere to all above terms & conditions.